Returns & Refunds Policy
Thank you for visiting Outfy.
1. Affiliate Disclosure Outfy is an affiliate marketing website. This means that we do not stock, ship, or sell products directly. When you click on a product link on our site, you are redirected to a third-party retailer (such as Amazon) to complete your purchase.
2. Return Process Since all transactions occur on the retailer’s platform, Outfy does not handle returns, exchanges, or refunds. All returns are subject to the specific return policy of the merchant where the purchase was finalized.
3. How to Start a Return If you need to return an item, please log into your account on the retailer’s website (e.g., Amazon.in) and follow their official return instructions.
4. Customer Support For questions regarding shipping delays, damaged goods, or refund status, please contact the merchant’s customer service department directly.
Option 2: For a Direct E-commerce Store
Use this if you are selling your own fashion line (e.g., Outfy Fashion Store) and shipping products yourself.
Return & Exchange Policy
At Outfy, we want you to love what you wear. If you’re not 100% satisfied with your purchase, we’re here to help.
1. Return Window You have [7/14/30] days from the date of delivery to return or exchange your items.
2. Eligibility for Returns To be eligible for a return, items must be:
- Unused, unwashed, and in the same condition that you received them.
- In the original packaging with all tags attached.
- Accompanied by the original receipt or proof of purchase.
3. Non-Returnable Items The following items cannot be returned:
- Items on “Final Sale.”
- Personal wear (e.g., innerwear) for hygiene reasons.
- Gift cards.
4. Refund Process Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within [5-7] business days.
5. Shipping Costs
- Defective Items: If the item is damaged, we will cover the return shipping costs.
- Change of Mind: For standard returns, the customer is responsible for paying shipping costs.